Pricing
Launch prices.
Not live yet: no business uses ScrollLabs Receptionist, and it cannot be bought online. These are our launch prices for the first businesses, and nothing is charged before we agree the scope with you in writing.
Monthly
A$99a month
No setup fee
- Billed each month in advance.
- Renews each month until you cancel.
- Cancel any time by email: the service runs to the end of the month you have paid for, and nothing more is charged.
Yearly
A$990a year, paid up front
No setup fee
- Two months free compared with monthly.
- Before the year ends we ask whether you want another year or to move to monthly. It does not renew without your agreement.
- Cancel any time by email: we refund the unused part of the year, pro rata.
No GST is charged: ScrollLabs is not registered for GST. Nothing in these terms limits your rights under the Australian Consumer Law. Owner-run cleaning businesses that quote from website enquiries and reply to their customers themselves.
Included on both plans
- The chat on one website
- Up to 100 enquiries a month
- An inbox for up to 3 staff logins
- An email to your team when an enquiry needs a person
- Hosting and standard maintenance: updates, security fixes and keeping it running
- Keeping and deleting enquiry data on the agreed schedule: we do it, not you
- Help by email on business days
No setup fee
- Assisted installation, where we add the chat to your website for you, and custom work, such as new questions, extra services or a second website, are quoted separately before any work starts.
What you do
- Reply to every customer yourself, from your own email or phone
- Close each enquiry with its outcome once you are done with it
- Approve the questions, answers and privacy wording before it starts
- Tell us when your services, prices or areas change
Before it starts
- It starts only once the scope and the privacy notice are agreed with you in writing.
- We record the time the service takes and go through it with you.
Replies written by AI, phone calls, booking, messages sent to customers and website care are not included.
Free Automation Health Check
- One workflow on n8n, Zapier, Make, Power Automate or similar, looked at by hand for about 20 minutes.
- Up to three things worth checking, with suggested next steps. Finding nothing is a valid result.
- Not a security audit; it does not repair or change your systems.
- First five businesses we accept. An enquiry does not reserve a place.
Questions
Asked first.
Is ScrollLabs Receptionist answering customers today?
No. No business uses it yet. The interactive demo uses a made-up business with sample details, and it does not answer real customers, send messages or take bookings.
Is there a setup fee?
No. Assisted installation, where we add the chat to your website for you, and custom work, such as new questions, extra services or a second website, are quoted separately before any work starts.
Can I buy it online?
No. It cannot be bought online. Email us; nothing is charged before the scope is agreed in writing.
Is GST added?
No GST is charged: ScrollLabs is not registered for GST.
Is the health check really free?
Yes, in this first round, for the first five businesses we accept. Sending a request does not reserve a place, and finding nothing is a valid result.
Do you have published customer results?
Not yet. We have no published client results, so none are shown here.
Ask about ScrollLabs
Tell us about your business and what you would want handled first. Email us to discuss your enquiry. Nothing is charged before the scope is agreed in writing.
Please leave out passwords and any customer details.